Richard New

Partner

photo for Richard New

What can I do for you

Richard is the national head of our real estate disputes team, assisting clients in the avoidance or settlement of complex disputes.

He has extensive experience in all aspects of commercial and residential property disputes, but is particularly renowned for his work on infrastructure and regeneration projects, as well as resolving corporate occupier issues - particularly in business rates. He has helped some of the largest occupiers in the UK to save millions of pounds and has been involved in Tribunal, Magistrates' Court, High Court and Court of Appeal actions such as Cyxtera, Buzz Bingo, Principled Offsite Logistics, Hammerson v Gowlett, Store First v Moore, Great Bear, and Avison Young v Jackson.

What do others say

Clients want advice which is pragmatic, easy to understand and which shows that we have listened to and understood their interests.

Chambers and Partners note that clients appreciate Richard's “excellent personal and organisational skills” where he can “identify and address key issues both efficiently and effectively, and clearly explain options and related implications in a clear and concise manner”.

Supporting your ambitions

You can trust us to give straightforward advice on how to find the best way through potential issues. As much of Richard's time is spent in avoiding disputes through strategic advice as in the Courts or Tribunals. Richard prides himself on giving clients commercially-focused advice, not telling them the law.  

A recent highlight for Richard was working with a valued technology client in a multi-million pound negligence claim against a contractor where there was (and still is) a valuable commercial relationship. Together, they managed to achieve a resolution without the need for litigation, despite the involvement of four different insurers, two separate mediations and months of careful negotiations over the various issues at stake.

What else should you know?

Richard is a member of the Property Litigation Association and various national and local networking forums. He is one of few honorary members of the Rating Surveyors' Association on account of his work in this area.  

He regularly leads seminars and events which are targeted both at knowledge-gathering and relationship-building, such as thought leadership dinners.

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What our clients say about us

“I think Mills & Reeve are a wonderful firm. The support they have provided to us in a really difficult area has been brilliant, collaborative and commercially minded. The team were absolutely wonderful and a joy to work with. Amazing advice and support and a real collaborative effort with us. I can't thank them enough for getting us through some really tough times and doing so with an amazing can-do attitude.”

“They are friendly, fast, always available and always on top of the game. I tend to judge my legal team against the other side's legal team and never doubt Mills & Reeve is the better of the two.”

“All interactions have been very clear. Responses to questions have always been very swift and unambiguous. Our company, and my family, have used various services in Mills & Reeve with the same level of satisfaction.”

“I value the fact that Mills & Reeve are recognised as a good place to work in the UK Best Companies survey. This aligns with the values of our business and means that Mills & Reeve can share what is required to achieve this status with our business.”