Emma Jackson

Head of Legal Technology & Data

photo for Emma Jackson

What can I do for you

Emma is a multi-award-winning innovation specialist with 20 years’ experience and is the head of legal technology and data for the firm. She has considerable experience in managing legal technology projects, a strong technical background and is able to promote innovation by working with clients directly, running workshops, facilitating hackathons and using technology to bring innovation to life. 

Emma has worked hard over her 20-year career to represent women in technology. She has been recognised as a true leader in her field and has played a key role in helping Mills & Reeve to build an innovative culture, improving how the firm uses technology to deliver excellence in legal services.  

What do others say

Emma has been recognised externally as both a thought leader in the 2021 Women of Influence and Power awards and as female innovator of the year in the 2022 Innovation awards. Both awards recognise her commitment to harnessing legal technology to deliver excellence for our clients and to representing women in innovation and technology.  

Supporting your ambitions

Emma wants to provide solutions to the problems clients actually have, not the problems we think you might have. By using innovative thinking Emma can find solutions to the problems you face.  As a firm, we do not believe in a one size fits all approach. Emma will spend time with you using design thinking to find a solution to these problems, including simpler reporting, transparent and accessible information or process improvement.  As far as Emma is concerned, a great outcome for you is a solution that you have been fully involved in creating to ensure it meets your needs. 

What else should you know?

Emma has been with the firm for over 18 years, starting as an executive assistant before moving into IT. Emma supported and trained our staff and delivered many projects across the business. Her latest role, head of legal technology and data, allows her passion and knowledge of technology to benefit colleagues, clients and her wider community.

jigsaw

What our clients say about us

“I think Mills & Reeve are a wonderful firm. The support they have provided to us in a really difficult area has been brilliant, collaborative and commercially minded. The team were absolutely wonderful and a joy to work with. Amazing advice and support and a real collaborative effort with us. I can't thank them enough for getting us through some really tough times and doing so with an amazing can-do attitude.”

“They are friendly, fast, always available and always on top of the game. I tend to judge my legal team against the other side's legal team and never doubt Mills & Reeve is the better of the two.”

“All interactions have been very clear. Responses to questions have always been very swift and unambiguous. Our company, and my family, have used various services in Mills & Reeve with the same level of satisfaction.”

“I value the fact that Mills & Reeve are recognised as a good place to work in the UK Best Companies survey. This aligns with the values of our business and means that Mills & Reeve can share what is required to achieve this status with our business.”