Privacy policy

How we will use and share your personal data

This notice explains how Mills & Reeve LLP, 24 King William Street, London EC4R 9AT will collect, use or otherwise process the personal data of visitors ("you") to our websites:

Personal data is generated when you access the site, or when you sign up via the site to receive newsletters, blog posts, register for events or otherwise use our contact forms. This notice primarily concerns data generated by or connected to your accessing the site. Please see our client and third parties privacy notice for details as to how marketing and other data it is processed and used. This notice supplements those other notices and is not intended to override them.  

“Personal data” is information relating to you as a living, identifiable individual. Our services and websites are not intended for or directed at children and we do not use them to knowingly collect children’s personal data.

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Send us your enquiry and we will get back to you as soon as possible.

Information that we may hold in relation to your use of our websites may include:

  • Contact details, including names, addresses (including historic) and telephone numbers.
  • Other personal details, such as your date of birth, previous names, or marital status.
  • Details about services, products, seminars and benefits that you have enquired about.
  • Communications with you, including the content of website contact forms and your comments on or responses to blogs, articles, newsletters and survey requests.
  • Expressions of opinion by, involving or relating to you.
  • Computing and email information relating to usage of our IT systems, IP address(es), domain names, devices used, browser types and versions, time zone settings, operating systems and other technologies on the devices that you use, and records of network access.
  • Other website user information (including user journeys, browsing actions and patterns, and cookie tracking). 
  • Marketing information and preferences (e.g., decisions as to which of our services are relevant/potentially relevant to you, invitations received and made (including your response to them), your preferred location for attending events at our offices, sectors and services that you are interested in, and attendance at events).

When you supply information to us via our website, and let us know that you are interested in receiving further information from us, you are giving us permission to enter your details into our marketing systems. To amend your preferences, you can click the ‘manage my preferences’ link on the footer of our emails. For further details of our use of data for marketing purposes, please see our client and third parties privacy notice.  

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device, preferences and generally help to improve your online experience. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.

You may disable the use of cookies by activating the setting on your internet browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Please visit our cookies policy page for more information on how we use cookies and similar technology on our website.

Our website provides you with information regarding the services that we provide, as well as our expertise, experience and recent news.  

Processing of your personal data may be necessary for compliance with our legal and professional obligations to third parties. This includes for example, our professional and contractual duties to the courts and our obligations to regulators (for example reporting data breaches to the Information Commissioner). 

Further, processing may be necessary in pursuit of our legitimate interests. We have a legitimate interests:

  • In processing your personal data to measure and improve the performance of our websites to provide you with the best possible visitor experience in circumstances where your personal data is appropriately protected from misuse by technical measures, policies and procedures.
  • In conducting market research on issues that we believe that you have an interest in or could offer useful insights to inform commercial decisions or to assist in product development.
  • To deliver relevant website content to you.
  • In the case of Business-to-Business subscribers to or requestors of our digital content or registrations for our events, and our clients, in establishing and maintaining a two-way enduring and mutually beneficial relationship with you and in the case of processing your data for marketing purposes, in marketing our services including providing information about our services which are or may be of interest to you.
  • In requesting, analysing and following up on feedback you may provide to improve future events, to feedback to our speakers, to use in marketing campaigns (this would be anonymised) and/or to make via LinkedIn.

You can manage your preferences for marketing communications by updating your preferences here. Unsubscribe links are also provided within our marketing communications

Your personal data will be seen and used by our partners and staff (whether lawyers or support staff) in the course of their duties or others lawfully working with us in the ordinary course of our business (for example, former staff or partners working with us on a consultancy basis).  

Feedback will be shared with relevant speakers or participants, and if the feedback is attributed to you, they or we may choose to contact you to discuss afterwards as appropriate.

We may, from time to time, use agents or service providers to assist us, in which case relevant personal data would be provided to and processed by the provider of such services, in accordance with the terms of our contract with them and to the extent appropriate for the performance of that contract.

Our websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy compliance and you will need to access the privacy notices of the third parties to understand how they will handle your data. 

In the course of carrying out the activities referred to above we may transfer your data to other countries, which may not have the same legal protections for your data as the UK.

Where data is being transferred outside of the UK and/or European Economic Area, we will take steps to ensure that your data is adequately protected in accordance with UK legal requirements and the EU GDPR (as applicable).

We expect to retain your personal data in accordance with our retention policies. This policy is reviewed periodically and the periods for storage specified in it may alter depending on the requirements of law and regulation, client requirements, best practice and insurance.

We may be obliged to suspend any planned destruction or deletion under our retention policy where legal or regulatory proceedings require it or where proceedings are underway such as require the data to be retained until those proceedings have finished. For example, under current legislation we must hold certain information relating to some trusts until at least 5 years have passed following the final distribution from the trust.

You have the right to request copies of the personal data we hold about you. If you wish to obtain a copy of your personal data, you may contact us by post at Data Governance Manager, Mills & Reeve LLP, One Centenary Way, Birmingham B3 3AY, or by emailing [email protected].

You also have the right to ask for inaccuracies in your data to be corrected, and in certain circumstances for us to stop processing your data or for your data to be erased. Some of these rights are not automatic, and we reserve the right to discuss with you why we might not comply with a request from you to exercise them.

If you have any questions about this privacy notice, the practices of this web site or your dealings with this web site, please use the following contact point: [email protected].

If you believe that we have not complied with any of our obligations under data protection laws in the UK, please let us know. You have the right to lodge a complaint with the Information Commissioner’s Office.